How are we getting home?

Dragons have been breeding over the summer

In an area as big as the Three Valleys it's a good idea to have a plan for getting home at the end of the day. Being based in Les Allues we are lucky to have choices so don't always end up on the same "home run" every afternoon, We can pick up the bus or Gondola in Meribel, catch the bus from Meribel Village or when conditions are good ski home or ski to Raffort. 

Having said that we do love a ski through the Altiport area in the afternoon sun so getting there from the Courchevel side often finds us at the top of the Col de la Loze. The Boulevard de la Loze is prone to avalanches and therefore closures which leaves the choice between the black run or the blue graded Pic Bleu. The blue run naturally takes most of the traffic and due to a sunny aspect can be rocky at times making it less than ideal. 

We walked to the top of the Col de la Loze this week and are pleased to report than the conditions on this run will be improved this year thanks to the installation of over 30 new snow cannons. For the Dragon spotters there are also more Dragons. Dragon Hammocks and a new Dragon house have been added to the run for those who need a rest before the final push through the Altiport. For those with Children this Dragon themed run links nicely with Piste des Animaux with plenty of distractions for the young and young at heart.

New Dragon Chalet just off the Pic Bleu

Are electronic ski passes just fancy pants, or actually a source of useful information?

(Photo credit : Les 3 Vallées / David ANDRE)

The Internet of Things (IoT), is the network of physical objects or "things" embedded with electronics, software, sensors, and network connectivity, which enables these objects to collect and exchange data.

If you are looking for inspired ways of pulling together a value proposition for your own business and IOT then it is worth taking a look at how the experience of skiers / boarders is being brought into the 21st century by the IoT.     As far back as I remember ski field operators have been challenged by management and control of skiers.    

Ticketing Systems to automate the sale of access  to ski lifts initially relied on manual inspection then barcoding and now RFID tags (Radio Frequency Identification).  Their original purpose was to weed out people with valid ski passes from those who try to go for a free ride.   What we notice with our eyes is the Barrier control and the credit card style RFID chipped ski pass, but there is much more than just stopping free loaders from using the system without paying. Elaine and I began to notice lots of RFID enabled benefits which are win win for skiers, boarders and operators and ski lodge owners like ourselves:

• On line refresh and automated payment for next season ski passes - no need to queue up the same piece of plastic is re-used rather than thrown away.  This is cheaper for the resort with lower direct sales costs and 3rd party distribution margins.  For skiers / boarders simps - more time on the hill.  
• Lift queues are getting smaller even though the number of skiers and boarders in our resort has risen.   
• A comprehensive and ongoing lift upgrade program has seen RFID scanning used in conjunction with faster loading ski lifts shorten standing time 10 minutes or more on average to less than 2 minutes.  If you take 10-15 lifts a day on average the keener skiers / boarders amongst us can now fit in a few more runs.  
• For the resorts who are embracing technology their Net Promoter Scores are up.  People are making informed choices to return to the resorts with lowest queues.  
• We notice that many of the visitors to our ski abode are coming back year after year.  I think it's 50% our place and 50% the better facilities offered by the resort.   

Looking forward the possibilities are very interesting.  

• Investment in new lifts / retirement of old and opening of new areas is being influenced by the analytical data available on where people prefer to ski and how they get there
• The Meribel ski area www.meribel.net is able to offer promotional deals where skiers and boarders can ski on resort or at international partner resorts on the same ticket.  Meribel has partnerships with ski resorts in Australia, the USA and France which provide a limited number of free ski days in different parts of the world on the same lift ticket.  Great marketing idea that does not cut your own lunch.
• Pisteurs (the folk who drive the piste grooming machines) can groom pistes which have received the highest traffic volumes keeping the slopes safer and in tip top condition for our maximum enjoyment 
•  Cyclic maintenance and failures can be reduced by better predictive maintenance which takes account of the traffic volumes on the lifts.
• Ski field predictive analytics are now being used to report and action data gathered from skiers RFID tag reads.   In our resort the historical rapid closure of lifts due to storms isn't leaving 100's of skiers stranded in the wrong valleys when weather fronts come in.  The lift company uses RFID data to track number of skiers out on the hill and where they are to better control the pace of the shutdown of the lift network and ensure that skiers have a safe way of getting off the hill using the lift system wherever possible
• Skidata the company who have pioneered much of the ski field RFID development have expanded their RFID and Barrier technology developed for the ski fields across industries.  Ski data systems are common place for secure car parking, building access, construction sites, haz ops environments  and sporting arenas across the world.  This technology has allowed for safer and more cost effective management solutions where assets or people need access to controlled environments

I'm quite excited about the convergence between technology and skiing.  It isn't for free though and requires significant investment so a few things have grabbed my attention on how are the Ski Resorts may be justifying the expense:

• Asset replacement programs for ski lifts have allowances for IOT infrastructure built in.  IoT is part of the fabric of the facilities that are being upgraded or replaced.   The OEM providers for this type of facility are changing the cost structure of what they are selling to ensure their products continue to provide competitive advantage for their customers
• Ticketing systems investment in smart card RFID enabled hardware and software is self funding - ski resorts can prove with hard facts that their customers are returning.  They can show a lower incidence of revenue leakage due to conditions of no ski pass or loan out / theft of ski passes
• Better Net Promoter Scores are one facet but the analysis of the much more granular raw data now available from RFID enable data gathering is showing more skiers and boarders are coming back to their resort
• Queues are bad for the image of ski resorts and many other - they are disappearing as facility upgrades are executed
• We will likely see reduced maintenance spend on lifts and pistes as the predictive analytics available from RFID data collection better guides operational maintenance decisions in near or real time

Ski lesson ROE - Return On Enjoyment

Last year was my 24^th year of skiing.  For the past 5 years Elaine and I have skied most days each week of the Northern Winter. 

Like a lot of older folks we took ESF French ski school lessons when the clear and loud ….possibly only guidance to those at the back of the class was to BEND ZE KNEES TO TURN ZEE SKIS.   The madness of continuing to do the same thing and expecting a different outcome became clear and I drifted away from ski lessons for a long time and became self taught or “DIY” obsessed.

However you eventually realize that you reach a plateau of what you can do with self help books and ideas from mates. My own reservations about feeling short changed from past experience on lessons drove me towards investment in tangible things like new boots or new skis to drive improvement.  In hindsight the best kit in the hands of an average skier was not the best idea.

Winding the clock forward and today living in a village where a fair proportion of neighbours and friends earn their living from ski instructing it very quickly became apparent just from watching how they go about things that my skiing lacked much of what they did,  seemingly unconsciously.   I was in short:

•         Clock-work in motion rather than flowing and natural
•         Quite quick in my own mind but often not completely in control on steep, narrow or icy pitches
•         Somewhat prone to close scrapes with others on the slopes
•         Recognizable by others on the slope for my somewhat interesting style

Getting more from my skiing was becoming really important.  We live in the biggest and arguably the best ski resort in the world.   I somewhat reluctantly chose to take my first step in becoming a better skier by organizing private lessons.  My going in thinking was that I might get a few decent tips but overall my skiing needed a bit of tuning that’s allJ

How wrong I was! My skiing was technique needed to be reworked, not quite back to basics but definitely not just tuning.   I’ll never be a great skier but by golly the improvements from a small annual investment in lessons has transformed my skiing -  relative to the thousands spent on latest gear – yes I am a gear freak. I’m much more confident and get a real buzz out of big turns, bumps and floating through fields of powder.  

On reflection I have spent the preceding twenty odd years of my ski life thinking I had the skills to do this but without the coaching that a lot of us accept is part of our right in the workplace you just can’t break through barriers imposed by poor technique, which you are nearly always blind to yourself.

 So why say all of this you may ask.  Well it’s a call to action for lots of people like me who still spend lots on gear and expensive holidays but don’t take the necessary steps to get so much more out of their skiing.  This is what worked for me so far:

•       A pre vacation recommendation from your chalet or hotel proprietor on a named ski instructor who might fit in with your personality comes in handy. 
•       Finding a ski coach with whom I have been able to establish a strong rapport – someone who sees my strengths and my shortcomings as a skier
•         Set up a private lesson(s) to get an honest assessment of your level, your strengths and a plan for improvement, which they can guide you towards.  The plan must be based around realistic objectives of what you both agree can be achieved.
•         Ask the instructor for details of the drills that they practice to become better and find out why these drills make such a difference
•        Practice these drills on the easier slopes, where it is less crowded or on the way home.   An hour or so in a busy ski day as part of what you are doing pay’s dividends for me.   
•       Decide together how you will measure progress to becoming a better skier.  This might include technical video analysis, feeling much more controlled, having the time to look 3 steps ahead whatever the terrain.
•        When you feel you have reached an objective get back together for more lessons – change the terrain, find more difficult snow pack etc. 
•         Don’t let bad old habits slip back in – repeat the lessons to avoid reverting to type

Still not convinced then think about it differently:

•          The best ski instructors get lessons from each other.  You are never too good to learn.
•         In your own walk of life ongoing professional development may well be important to your career.  It’s the same for skiing!
•         How much better does a craftsman / artisan made piece of furniture look compared to DIY attempts at producing the same.  You might get there eventually with DIY but it is a much slower process

I hope my journey to improvement inspires one or two of the people who read our blog to take heart and invest in the ski tuition / training necessary to make a breakthrough in skiing technique and increase their ROE (Return on Enjoyment) in the ski fields this winter.

When 3 really means 4

The Three Valleys is actually four valleys thanks to Orelle being part of the ski area. Often forgotten or perhaps considered too far/difficult to get to this gem of an area tucked away beyond Val Thorens really is worth a visit and is not as had to reach as it may appear from looking at the Piste map. A glorious sunny Saturday morning skiing the area a couple of weeks ago reminded us that Orelle is a great part of the Three Valleys area and well with a visit.

How to get there:
Once in Val Thorens take the Grand Fond Telecabine, at the top exit on the right hand side. A short ski will then bring you to the top of the Rosael Chairlift from where you can take a red piste or a blue piste into the Orelle bowl. Both these runs are long and sweeping, the blue is often less crowded just be careful as it crosses the red piste in several places. 
There is also a black run which can be accessed from the top of the Cime Caron Telepherique. Follow the red piste at the top of the Telepherique and look out for the Combe Rosael turn on your left after the first drop. This run can be beautiful and horrid depending on conditions and once you have committed to it at the top there are no alternatives. If you like your skiing consistently pleasant maybe access via Grand Fond and take a look at the black piste from the other side before committing to it.

Access via the black piste from the top of Caron. Use the access from the top of Fond for a more gentle approach.

How much terrain is there in Orelle?
In terms of marked runs there are a couple of reds and a couple of blues. Not huge and definitely scope for more to be added. In terms of Off Piste Orelle is the start/end point of many routes including the Galcier du Bouchet. The ESF team in Orelle specialise in Off Piste trips and have an office next to the Rosael chairlift.
The recently established highest Zip Line in the world takes off from the top of the Bouchet chairlift in Orelle and ends in at the top of the Funitel de Thorens. Nice easy way back to Val Thorens if you have the stomach for it.

Can't be bothered to ski back all the way? There is always the Zip Line.

What makes Orelle different from Val Thorens?
The most marked difference is there is no accommodation in the bowl itself, the town of Orelle is via a telecabine with no access via marked runs. This gives a feeling of isolation which can be hard to achieve in the other valleys where accommodation buildings can almost always be seen. The bowl can be wind impacted but on a sunny day there is nowhere else quite like it, there is a reason that the sun features on the Orelle logo.

Next time you are over in Val Thorens don't forget about Orelle, definitely a bit different from the neighbours.

Avalanche

Whilst the snow conditions in most of Europe are not currently conducive to off-piste activities we recently witnessed an incident which reminded us of the reality of an avalanche. Making our way to Courchevel on the Chanrossa Chairlift we saw an avalanche triggered by an off-piste skier. Luckily in this case the skier managed to escape by skiing away but the speed and size of the slide resulted in gasps from those on the chairlift who were helpless to do anything.

Whilst all ended happily in this case it did make me think that even if you don't ski off-piste it would be good to know what precautions you can take to protect your safety and that of those around you. This week we attended an Avalanche Training session led by Parallel Lines Ski School which was packed full of useful tips including:

• the essential equipment you should have with you and how to use it
• what to look out for before venturing off piste, how to spot potential danger areas
• how to check that your equipment is working
• how to organise your selves if the worst should happen 

During the session we got a real taste of not only what to do but the reality of how difficult it can be trying to locate a victim in difficult snow conditions. The main take out being we all need to practise so if the worst should happen the we have the confidence and ability to act quickly. We highly recommend taking professional advice such as the sessions which Parallel Lines run and making use of the transceiver and search practice areas the Lift Company have established.

Appreciating how close to the snow you need to be to pinpoint the location of the victim

Learning how to use the transceiver

Success - victim (backpack) located

What to expect this season

Since the last post snow has fallen in Meribel including a light covering down at Les Allues. At this time of year the ground is still quite warm so it melts quickly but no doubt as the temperature drops more snow will be on the way.

Unlike many ski areas Meribel invests an enormous amount of € in developing the area which of course includes new ski lifts and changes to Pistes. Here is a round up of some of the changes you can look forward to this season.

One of the changes that will impact us - in a good way almost every day -  is the upgrade of the Loze Chair to a 6 seater detachable model. This will see us being whisked to the top in just 6 minutes. This improvement is not just about getting to the top quicker to get in more ski time, as anyone who is a regular user of the chair will know the slow journey could be a very, very cold experience indeed. Using the free ski bus from Les Allues alighting at Meribel Village and using the altiport to access the Loze chair is a fast, queue free, scenic way to get to the Courchevel Valley so this is a great improvement.

The view from the Loze chair will be going past a bit faster this season.

On the other side of the Meribel Valley the Roc de Fer piste which will be used for the World Cup in March has been re-shaped and will be open prior to the World Cup to give everyone an idea of how it feels to ski a World Cup run. Also on the same side but a little further around a shortcut which we had long used to get safely into Mottaret has become an official piste with the help of a little re-shaping. It has been previously marked with a "Easy Way Down" sign which was true in that the slope is not severe and it is much quieter than the alternative however it did involve a far bit of strenuous ski pole use. Lets hope the re-shaping has solved this problem.

Over in Courchevel the purse has been opened with a considerable amount of money spent resulting in a few new lifts to look forward to. These include the Aiguille du Fruit chair which replaces 2 chairlifts, the increased speed will make the journey back from 1650 faster. We haven't seen a piste map yet but early indications from where the pylons were being built last season indicate that the chair will end somewhere between the two old lifts which may mean the loss of a sneaky way onto Suisse piste. We will have to wait and see how it all works in December.

It will be the "end of an era" sort of moment in Le Praz with the smallest bubble lift in the area - the Fôret bubble - being replaced by a faster 6 seater chair lift.  The Foret was very cute looking but cramped, slow and always difficult to get fat skis inside the ski rack.

Skiing down to where the new Aiguille de Fruit chairlift will depart from

Over in the Val Thorens Valley the Plan de l’Eau chairlift has been upgraded which is a bit of sad news in a way as the area it served was always quiet and offered a great range of pistes. Now it has a faster chair it may become more popular but maybe we shouldn't be so selfish. The new chair will take skiers a little higher so it's not all bad news! The popular Portette chair has also been upgraded which will remove some of the queues which formed there in busy periods.
 

Now all we have to do is wait until the snow falls and the lifts open in December.